A New Systematic Approach for Warehouse Management System Evaluation

Original scientific paper Warehouse management is one of the most important legs in supply chain operations and production management. To support that warehouse execution, a warehouse management system is required. Many warehouses have used various methods to handle this difficult and time consuming evaluation process. The purpose of this paper is to provide a decision support model to make a careful evaluation of warehouse management system. Purchasing an appropriate warehouse management system in a supply value chain is not an easy decision making and is related to fuzziness and uncertainty, which should be considered as a large number of complex factors in multiple evaluation criteria. A Fuzzy Multi Criteria Decision Making approach is adopted to effectively evaluate warehouse management systems. To provide a practical guidance for other companies a real life framework is presented with an application.